Frequently Asked Questions
Everything you need to know about your MAYA TX experience.
What is the standard shipping timeframe for orders?
We offer standard shipping which typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of purchase, provided the items are unworn, unwashed, and have all original tags attached.
How do I know which size will fit me best?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our contemporary fits may vary by style.
Which payment methods do you accept?
MAYA TX accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna.
Are your materials sustainably sourced?
Quality and ethics are our priorities. We partner with manufacturers who adhere to fair labor practices and utilize high-quality, durable fabrics designed to last.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.